Terms of service

Welcome to LA PIEL DEL CIELO. These Terms of Service govern your access to and use of our website and related services. By making a purchase, you agree to the terms and conditions outlined below.

1. Service Description
LA PIEL DEL CIELO is a fully digital company dedicated to selling beauty and personal care products. All products are shipped directly to customers via the shipping methods selected at the time of purchase. We do not have a physical store.

2. Website Use

  • Customers must be at least 18 years old or have the consent of a legal guardian to make purchases.
  • By using our website, customers agree to provide true, accurate, and up-to-date information in all forms and orders.
  • It is prohibited to use the website for illegal, fraudulent, or any purposes that violate these terms.

3. Orders and Payments

  • All orders are subject to confirmation and availability. If a product is unavailable, the customer will be notified and offered a solution (full refund or exchange for another product of equal value).
  • Prices include applicable taxes but do not include shipping costs, which are calculated at checkout.
  • Accepted payment methods are listed on the website. LA PIEL DEL CIELO reserves the right to cancel orders in cases of suspected fraud or violation of these terms.

4. Shipping

  • Products will be shipped to the address provided by the customer at the time of the order. It is the customer's responsibility to ensure the address is correct.
  • Shipping times are estimates and may vary depending on location and external circumstances. LA PIEL DEL CIELO is not responsible for delays caused by the courier service.
  • Once the product is handed over to the courier, the customer will receive a tracking number to monitor the order status.

5. Returns and Refunds
The return policy of LA PIEL DEL CIELO is detailed separately. Please refer to our Return Policy for more information.

6. Limitation of Liability

  • The products offered are for personal use only and may not be resold without authorization.
  • LA PIEL DEL CIELO is not responsible for allergic reactions or health issues resulting from the use of the products. We recommend carefully reading the descriptions and ingredients of each product before purchasing.
  • Under no circumstances shall we be liable for indirect, incidental, or consequential losses arising from the use of our products or services.

7. Intellectual Property

  • All website content, including text, images, logos, and designs, is the property of LA PIEL DEL CIELO and is protected by intellectual property laws.
  • The reproduction, distribution, or unauthorized use of our content is strictly prohibited.

8. Changes to the Terms of Service

  • LA PIEL DEL CIELO reserves the right to modify these terms at any time. Changes will be published on our website and take effect immediately.

9. Contact
For any inquiries related to these Terms of Service, you can contact us at:

By using our services, you confirm that you have read, understood, and accepted these Terms of Service. Thank you for choosing LA PIEL DEL CIELO!